0344 249 3844

Please note that calls to numbers pre-fixed 0344 are not free*

N.B. calls to numbers pre-fixed 0344 are not free*


Our range of services has been developed over time by working collaboratively with all sectors of the insurance industry to produce a diverse range of products and services that are designed and delivered with a customer focussed and ethical approach to claims handling at its core.

We listen carefully to our clients so that we fully understand their requirements so we and have built an extensive range of fully integrated claims management and legal solutions for insurers, brokers and their policyholders.

Carpenters business model and all of our services are built on the premise of outstanding customer service. Our recruitment, training, systems and processes have all been designed to develop an efficient and market-leading customer experience with a few touch points or duplication as possible.

In each and every one of our areas of expertise we are committed to providing services and products that are: 

  • Professional and accountable
  • Jargon-free and accessible
  • Focussed on quality and governance
  • Innovative and effective

© 2019 Carpenters. All rights reserved.
Directors: John Carpenter, Donna Scully, Donna Richards

Carpenters is authorised and regulated by the Solicitors Regulation Authority under number 625845 www.sra.org.uk
and is authorised and regulated by the Financial Conduct Authority under number 755996 www.fca.org.uk

Please note that calls to 0344 numbers are charged at the same rate as a normal home or business landline or included in bundled minutes. These calls are not free. Calls to 0800, 0808 and 0500 numbers are free if made from a UK landline. Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.