Our range of services has been developed over time by working collaboratively with all sectors of the insurance industry to produce a diverse range of products and services that are designed and delivered with a customer focussed and ethical approach to claims handling at its core.
We listen carefully to our clients so that we fully understand their requirements so we and have built an extensive range of fully integrated claims management and legal solutions for insurers, brokers and their policyholders.
Carpenters business model and all of our services are built on the premise of outstanding customer service. Our recruitment, training, systems and processes have all been designed to develop an efficient and market-leading customer experience with a few touch points or duplication as possible.
In each and every one of our areas of expertise we are committed to providing services and products that are: